Refund policy

Last updated: 10 November 2026

We want you to be happy with your order. If something isn't right, contact us at info@cabworx.ie or call / WhatsApp 087 768 8666 and we'll sort it out.

14-day right to cancel

You can cancel your order for any reason within 14 days of receiving it. Just tell us by email or phone before the 14 days are up, quoting your order number. You then have a further 14 days to send the item back to us.

Items must be unused, in their original condition and packaging, with all parts and fixings included.
You pay the cost of returning the item unless it is faulty or we sent the wrong item. We recommend a tracked service, as the item is your responsibility until it reaches us.
We'll refund the price you paid for the item, plus the standard delivery charge on your original order, to your original payment method within 14 days of receiving the item back (or proof that you've sent it).
If an item comes back used, damaged or incomplete, we may reduce the refund to reflect that.

Made-to-order and personalised items

Items made to your specification, such as AgriShelf cab shelves with custom embroidery or a logo, and other personalised products, are made specially for you and cannot be returned for a change of mind. This does not affect your rights if the item is faulty or not as described.

Faulty, damaged or wrong items

If your order arrives damaged, faulty or isn't what you ordered, please contact us within 48 hours of delivery with a photo if possible. We will arrange a free return and send a replacement or give you a full refund, including delivery costs. Your statutory rights under Irish consumer law are not affected.

Fitment

Our products are made to fit specific makes and models. If you're unsure which one suits your machine, message us with the make, model and year before ordering and we'll confirm the right fit.